SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GoSweetMother (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gosweetmother.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality however it was to big .
Wonderful swimsuit. Delivered to kirov for 21 days. Well approached 44 russian size.
Very satisfied! good quality, exact size!
Size L taken trying to follow the different opinions that said it was much too big. Finally the L is too small for hips developed on the end of pregnancy.
Good product, good to fabric and it looks very nice. He swallows it a little big, but the rest is great.
Unfortunately too small. Had it nevertheless bigger should take. But super fast delivery!
Fast delivery, the quality is good, the top is in size and the panties are larger by size, looks great
Normal swimsuit, on the tummy is good. Size xl for height 173, 75 kg. Chest 98, hips 110 excellent.
The quality is excellent, but here is the size!!! I took m, but it's clearly xl.
Swimsuit of decent quality, sits well. I took the size l, although i fit perfectly in m-it turned out to be back-to-back, but maybe this model is such that the top is short a little. Some write that panties are great-i came panties just right.
30 weeks of pregnancy, belly 107 cm, smooth 107 cm, hips 111 cm. Sat perfectly, quality is satisfied. Took xxl
Thanks to the store for prompt delivery! Swimsuit of good quality, ordered size m, swimming trunks sat perfectly on the hips 94, but the top is a little big and in the chest and on the back, perhaps better b sat on later. Before pregnancy wore s, you could safely order it.
I really liked the swimsuit. At a height of 166, weight 62 kg, hip circumference 100 cm, ordered size xl, well approached, sits freely, there is still room for tummy growth. Swimsuit came for 3 weeks in yuzhno-sakhalinsk.
Cool swimsuit. approached the size, fast delivery. i was very satisfied
Bliin, i'm very upset! And i do not even know what evaluation to put, since the quality of the swimsuit is excellent, delivery month, which is also good, but size! What size ???!!! Why m, as if hch?!!! I'm shocked (so i waited for this order, special ordered early to come by the summer. Based on the reviews i decided to order m, but as soon as i ordered, changed my mind and wrote to the store, so that he sent me with, but on the next day the seller replied that unfortunately already sent m. In short, i'm disappointed. I will put 4 stars, i will take one for the wrong size.
item as described, fast shipping.