SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GoSweetMother (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gosweetmother.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived in 10 days!! Probably I would have to take a XL (in perspective of August) now are just entry in 7 month, belly not very big
Very nice, high quality. Usually im size s, here m is enough
Swimsuit looks great, size is good for now (1,70m and 74kg) but think it will be small in two months when we are going to vacation. It feels that it should have more lenght in body but in general very satisfied.
Recommend worth the הקניה. -Take one size more big מהרגיל.
Fit in size
Perfect. The Jersey fits well to my little round belly and I see that there is still a little room for this summer still pay attention to the hulls of the chest, even if pregnancy makes us take a little they are big enough!
Excellent article of an incredible quality, size a little peño but knowing it asks for 1 tallita or 2mas
The quality is excellent, the color is as in the photo. But with the size of the problem, in the chest (armpit) is strongly visible large size. Upset, i'll try to sew. Came for 14 days in the moscow region.
perfect!!! great quility, thank you
Great swimsuit! Just super, the color is saturated! I lost not much with the size of 6 months of pregnancy, took the size of m, you probably need l! 98-80 (under the breast)-waist no-98
Swimsuit stunning, sorry that i'm small ((
Swimsuit came quickly enough, i wear the size s-m, i decided to order 2l, because i thought that the little one, as a result in the hips and abdomen well, the new chest sooo big, on the chest 4 sizes not less
Corresponds to the size range, sat the idea surprisingly-fast delivery
Ordered for the growth of the abdomen, now too big, it is not difficult to correct. The quality of the swimsuit is excellent!
Quality is good, delivery is fast, i'm happy)