SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GoSweetMother (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gosweetmother.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Blouse is light. In general, the size is mine, but the ties turned out not under the breast, as planned, but directly on it, respectively, i can not wear it. Perhaps, if the chest was twice as small, then the village would be perfect (cup d). Sorry for the money spent.
dress is super duper cool.fits perfect...accurate tongue description.will order other color
Really nice Blouse, my wife is so happy. She told me that will continue using it after pregnancy.
Nice cut. Sleeves 3/4. Ideal fabric for summer. Delivery to Morocco about 40 days ago
Nice fabric. Sits well. Took the size l, before pregnancy was s/m. Now the fifth month, the stomach is small, but the place is, just more tight then will be. In the chest, too, there is a place (now almost d and the volume of 80 approximately). Came quickly-2 weeks.
I should have ordered 3XL,but this fits too. I didn't get the ribbon to tie it. The delivery was very fast ( 1 week)
At 8 months of pregnancy there is still a place to grow. Very good and quality goods. 5 +
The shirt arrived very softened. It was at all beautiful to have
Good tunic, light, thin, but not transparent. Worried that it will be short, it turned out that everything is just right) ties under the breast exactly where it is necessary. I was worried, because my breast size is large, 6th. I thought suddenly the ties would be on the chest.
All right, it took a little while to get to chile. The arms are a little narrow, but it has a button, so unbuttoned no problem. Beautiful color and fits well.
Thin, pleasant to the body. Some threads stick out. There were problems with delivery (first sent to another city). At the seventh month sits comfortably, for a puzika space is enough.
loved the shirt. material is good, overall quality of the product is great. thanks
Just like the picture.
Thin blouse for summer, maybe cotton is. The main thing is that the big chest and stomach will fit.